FREQUENTLY ASKED QUESTIONS

  • Should I visit West Sacramento Urgent Care or do I need to go to the ER?
  • Can I go to West Sacramento Urgent Care if I get injured on the job?
  • Can I Pay my Bill Online?
  • Where can I offer Feedback about my West Sacramento Urgent Care Experience?
  • Does West Sacramento Urgent Care treat infants?
  • How long is the average wait time at West Sacramento Urgent Care?
  • Does West Sacramento Urgent Care offer preventive medicine services (Vaccinations, physicals, blood pressure checks, etc.)?
  • What if I don’t have insurance?
  • Will West Sacramento Urgent Care accept my insurance?
  • Do I have to make an appointment to be seen at West Sacramento Urgent Care?
  • What should I bring with me when I visit West Sacramento Urgent Care?
  • Is West Sacramento Urgent Care more expensive than the ER?
  • What conditions do you treat at West Sacramento?
  • When should I visit a West Sacramento?
Should I visit West Sacramento Urgent Care or do I need to go to the ER?

West Sacramento Urgent Care can treat most general illnesses and minor injuries. For a complete list of urgent care-appropriate conditions, please see our services list. If you are experiencing a life-threatening illness or injury, please dial 9-1-1 immediately or go to the nearest emergency room. You are always welcome to contact us at (916) 617-2377 if you have any questions.

Can I go to West Sacramento Urgent Care if I get injured on the job?

West Sacramento Urgent Care accepts all walk-ins for immediate and general medical care, and offers a variety of Worker’s Comp and Occupational Medicine programs. To learn more about how partnering with West Sacramento Urgent Care can benefit your organization, please visit our Employer Health Services page.

Can I Pay my Bill Online?

Yes. To pay your West Sacramento Urgent Care bill online, please visit our online bill pay page.

Where can I offer Feedback about my West Sacramento Urgent Care Experience?

West Sacramento Urgent Care appreciates your feedback. You are welcome to submit questions, comments, or suggestions for improvement on our contact page.

Does West Sacramento Urgent Care treat infants?

Yes, West Sacramento Urgent Care treats patients of all ages based upon medical appropriateness. Patients requiring advanced care will be referred to the appropriate facility or specialist. Please call ahead to discuss your medical concern with the medical team if your child is under two years of age.

How long is the average wait time at West Sacramento Urgent Care?

Our goal is to serve patients within an hour. Given the nature of urgent care, this is sometimes difficult as it is nearly impossible to estimate a potential surge in visit volume or a severe case that may take more time. The majority of our patients simply walk in. However, we offer online tools that allow you to save your spot in advance, or make an appointment for a later time or date. For added convenience, you can also call ahead.

Does West Sacramento Urgent Care offer preventive medicine services (Vaccinations, physicals, blood pressure checks, etc.)?

Yes, West Sacramento Urgent Care offers preventive medicine services. We can take care of all of your basic medical needs if you do not have a primary care provider, or if your provider is unavailable. Please visit our services page for a complete list of preventive care offered at our medical clinics.

What if I don’t have insurance?

West Sacramento Urgent Care is pleased to offer low self-pay rates, to help patients who have no insurance, or whose coverage is inadequate.

Will West Sacramento Urgent Care accept my insurance?

We accept most major insurance plans and have affordable options available for all patients. Please visit our insurance providers page for a complete list of covered plans, or contact us at (916) 617-2377 if you have any questions.

Do I have to make an appointment to be seen at West Sacramento Urgent Care?

An appointment is not necessary to visit West Sacramento Urgent Care. We always accept walk-in patients, and you can also Check-In Online ahead of time to save your spot in line.

What should I bring with me when I visit West Sacramento Urgent Care?

Please bring the following items with you when you visit West Sacramento Urgent Care to ensure a smooth and efficient check-in process:

  • Proof of insurance
  • Proof of guardianship (if you are accompanying a patient who is under 18 years old)
  • Photo identification, such as a passport, driver’s license or student identification card
  • Medical history information
  • A list of your allergies
  • A list of your current prescriptions and any medications you are on
Is West Sacramento Urgent Care more expensive than the ER?

West Sacramento Urgent Care is a reliable, faster, and cost-effective alternative to visiting the emergency room and is often significantly less expensive than the ER.

What conditions do you treat at West Sacramento?

At West Sacramento Urgent Care, we treat everything from the common cold and seasonal allergies to minor injuries. We also offer preventive care, including physical exams, flu shots, and vaccines. For a complete list of our services, please click here.

When should I visit a West Sacramento?

West Sacramento Urgent Care is there for you with quality health care you can trust when you need it the most. You should visit West Sacramento for:

  • Non-life threatening injuries and illnesses in both adults and children
  • Compassionate care when your primary care physician is not available
  • Reliable, cost-effective alternatives to the emergency room
  • Same-day care when you’re visiting from out of town
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2455 Jefferson Blvd, Suite 100
West Sacramento, CA 95691

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